How Ten Seven Wellness Spa collects, uses, and protects personal information when you use our website, client portal, and services.
This policy applies when you visit our public pages, register or log in as a client, book or manage appointments, use notifications or history in your account, or interact with us on site. Staff-only tools (admin and front desk) are covered insofar as they process guest and operational data as described below.
Depending on how you use our systems, we may collect:
We use personal data to provide and improve our services, including: processing bookings and walk-ins; managing appointments and room schedules; sending service-related notices; operating client features (dashboard, appointments, history, notifications); supporting admin and front-desk operations (records, sales, inventory where applicable); complying with law; and protecting the security and integrity of our systems.
Our client area may show appointment-related notifications and unread indicators. Some “read” or display preferences may be stored in your browser (for example via local storage) so your device can remember what you have opened; this stays on your device unless combined with account data on our servers as part of normal application behavior.
Authorized administrators and front-desk users may access guest and operational data only as needed to run the spa (scheduling, service delivery, billing records, and related tasks). Access is limited by role and account controls.
We do not sell your personal information. We may share data with service providers who assist us (for example email delivery or hosting) under obligations to protect your information, or when required by law or to protect rights and safety.
We retain information for as long as needed to provide services, meet legal, tax, or accounting requirements, and resolve disputes. Retention periods may vary by record type.
We use reasonable administrative and technical safeguards appropriate to our operations to protect personal data against unauthorized access, loss, or misuse. No online system is completely secure; please use a strong password and protect your account credentials.
Where applicable law grants you rights (such as to access or correct your personal information, or to object to certain processing), you may contact us as described below. You can update some profile information through your client account when that feature is available.
Our services are not directed at children for independent account registration. If you book for a minor, parent or guardian information may be collected as part of the booking process.
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. We encourage you to review this page periodically.
For privacy-related questions or requests, please contact Ten Seven Wellness Spa through the contact options we publish on this website or at the reception desk.